Need Help With Pro Tools v7.4

rap · #1 (**permalink**) 11th May 2009 , 11:19 PM

Iight im going to break this down to a simple format.

I have pro tools m powered v7.4 i have installed it and my mobile pre usb pre amp can power it.

but the thing is after i install it i restart my pc, then i click on run pro tools but it then does not come up or loads up, i have checked task maneger and it says its loaded there in procceses.

I have first tired the full version and then the demo to make sure but neither of them two loaded up.

It meet my system requiments

any reason why and can you please help

TrevCircleStudios · #2 (**permalink**) 12th May 2009 , 10:30 AM

Ok let's run through a few things:

Quote:

my mobile pre usb pre amp can power it

Is this an m-audio unit? Which one? (You must have a qualifying unit to run m-powered). Tell us exactly what your system is.

Does the icon bounce?

If it isnt the lack of a dongle/qualifying interface it sounds like you have a system conflict. PT is very picky. Do you have a USB hub or something similar connected?

rap · #3 (**permalink**) 12th May 2009 , 07:15 PM

Quote:

Originally Posted by TrevCircleStudios

Ok let's run through a few things:

Is this an m-audio unit? Which one? (You must have a qualifying unit to run m-powered). Tell us exactly what your system is.

Does the icon bounce?

If it isnt the lack of a dongle/qualifying interface it sounds like you have a system conflict. PT is very picky. Do you have a USB hub or something similar connected?

Mines is a M Audio Mobile Pre Usb Preamp/Audio Interface Yes it is Qulified To Rum M Powered The Cd Came In The box I Have Also Tried Diffrent Torrent Downloads.

What You Mean Icon Bounce?

the only other usb hub i have connected is the Netgear wireless adpater but im sure it aint that.

It Does Need Ilok But Comes With Cd And Interface Powers It.

terminal3 · #4 (**permalink**) 12th May 2009 , 07:19 PM

Icons don't bounce on PCs, don't worry about that. That's a Mac thing.

Torrent downloads aren't going to do you any good at all, they're more likely to break something than help you, stay away.

I would start by going to your control panel, add/remove programs, and get rid of your current installation (uninstall). Get rid of anything that says 'Digidesign' 'Pro Tools' 'DAE' or 'M-Audio.' Then reinstall clean from the CD.

Next, you should download the official updates and make sure you're right up to date. Here's the link for the most recent cs update: http://www.digidesign.com/index.cfm?...4&itemid=37616 (the download is right at the bottom of the page).

Make sure the M-Audio box is connected directly to the computer, not a hub. If it's not working, try another USB port.

Your iLok is also plugged into the computer right? Just have to ask...

rap · #5 (**permalink**) 12th May 2009 , 11:22 PM

Its not even the torrent i try demo, i had got a ilok driver with the cd? do i need the dongle aswell? or can i just open it and it will ask me to plug it in?

terminal3 · #6 (**permalink**) 12th May 2009 , 11:34 PM

There's no such thing as a Pro Tools demo.

Anyway, you do need to have the iLok plugged in when you start Pro Tools, as well as the interface.

You can get the latest iLok drivers here: http://www.paceap.com/ (top right, "Interlok drivers" drop-down menu. Download and install those.

TrevCircleStudios · #7 (**permalink**) 12th May 2009 , 11:44 PM

Quote:

Originally Posted by rap

Its not even the torrent i try demo, i had got a ilok driver with the cd? do i need the dongle aswell? or can i just open it and it will ask me to plug it in?

Looks like T3 got to the route of your problem: there is no demo and the dongle must be plugged in!

rap · #8 (**permalink**) 13th May 2009 , 12:35 AM

there is an demo i go the demo cd with my m audio pre usb and i installled the driver do i need to put dongle still?

sureno · #9 (**permalink**) 13th May 2009 , 12:47 AM

Quote:

Originally Posted by terminal3

There's no such thing as a Pro Tools demo.

sorry dude
Pro tools demo

do me a favour rap, launch pro tools again and when you see a splash screen with small writing scrolling at the bottom can you tell me what the last thing it says before crashing, my money is you have a plugin or rewire device that is simply not agreeing with PT

if no splash screen how long are you leaving it before quitting and does task manager ever say "not responding"? make sure no other application is running either when you launch

TrevCircleStudios · #10 (**permalink**) 13th May 2009 , 01:24 AM

Quote:

Originally Posted by rap

there is an demo i go the demo cd with my m audio pre usb and i installled the driver do i need to put dongle still?

Yes. If you have a dongle plug it in.

I stand corrected on the demo. I thought that when they did away with PTFree they never resurected it.

terminal3 · #11 (**permalink**) 13th May 2009 , 09:20 AM

Quote:

Originally Posted by TrevCircleStudios

I stand corrected on the demo. I thought that when they did away with PTFree they never resurected it.

I was also under that impression. Oh well, we all learned something...!

sureno · #12 (**permalink**) 13th May 2009 , 10:31 AM

and what makes taste even sweeter it was me who taught you two

rap · #13 (**permalink**) 13th May 2009 , 06:57 PM

Yo The screen dont even load up, i go to task maneger it just stays on 23,000 in procosses not even moving in the usage.

Do i need to plug in the dongle? caause i think a driver already comes in the cd but not dongle with it.

also it dont come up on aplications and say if i have firefox open or my documents they stop responding it untill i shut PT down from proccess

terminal3 · #14 (**permalink**) 13th May 2009 , 07:13 PM

Please read our posts... yes, the dongle MUST be plugged in. At all times. And you have to have those Pace drivers installed too that I linked to.

rap · #15 (**permalink**) 13th May 2009 , 11:09 PM

Imma go Dv Tommrow And Buy The Dongle, Just One Last Thing Once I Installed The Pro Tools and i want to update it to Cs9 Do i have to do the previous update or can i just apply cs9 straight too it.

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#1 (permalink) 11th May 2009 , 11:19 PM
rap Junior Member Join Date: May 2009 Location: West London Posts: 11	Need Help With Pro Tools v7.4 Iight im going to break this down to a simple format. I have pro tools m powered v7.4 i have installed it and my mobile pre usb pre amp can power it. but the thing is after i install it i restart my pc, then i click on run pro tools but it then does not come up or loads up, i have checked task maneger and it says its loaded there in procceses. I have first tired the full version and then the demo to make sure but neither of them two loaded up. It meet my system requiments any reason why and can you please help
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#12 (permalink) 13th May 2009 , 10:31 AM
sureno Forum Idol Join Date: Jul 2008 Location: west london depot Posts: 7,599	and what makes taste even sweeter it was me who taught you two ______________________________ Where is the chase and how do I cut to it?!? WWW.SURENO.CO.UK www.myspace.com/djsureno http://twitter.com/djsureno
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#4 (permalink) 12th May 2009 , 07:19 PM
terminal3 Sound Guru Join Date: Jul 2008 Location: London Posts: 2,176	Icons don't bounce on PCs, don't worry about that. That's a Mac thing. Torrent downloads aren't going to do you any good at all, they're more likely to break something than help you, stay away. I would start by going to your control panel, add/remove programs, and get rid of your current installation (uninstall). Get rid of anything that says 'Digidesign' 'Pro Tools' 'DAE' or 'M-Audio.' Then reinstall clean from the CD. Next, you should download the official updates and make sure you're right up to date. Here's the link for the most recent cs update: http://www.digidesign.com/index.cfm?...4&itemid=37616 (the download is right at the bottom of the page). Make sure the M-Audio box is connected directly to the computer, not a hub. If it's not working, try another USB port. Your iLok is also plugged into the computer right? Just have to ask...
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#5 (permalink) 12th May 2009 , 11:22 PM
rap Junior Member Join Date: May 2009 Location: West London Posts: 11	Its not even the torrent i try demo, i had got a ilok driver with the cd? do i need the dongle aswell? or can i just open it and it will ask me to plug it in?
Offline

#6 (permalink) 12th May 2009 , 11:34 PM
terminal3 Sound Guru Join Date: Jul 2008 Location: London Posts: 2,176	There's no such thing as a Pro Tools demo. Anyway, you do need to have the iLok plugged in when you start Pro Tools, as well as the interface. You can get the latest iLok drivers here: http://www.paceap.com/ (top right, "Interlok drivers" drop-down menu. Download and install those.
Offline

#8 (permalink) 13th May 2009 , 12:35 AM
rap Junior Member Join Date: May 2009 Location: West London Posts: 11	there is an demo i go the demo cd with my m audio pre usb and i installled the driver do i need to put dongle still?
Offline

#13 (permalink) 13th May 2009 , 06:57 PM
rap Junior Member Join Date: May 2009 Location: West London Posts: 11	Yo The screen dont even load up, i go to task maneger it just stays on 23,000 in procosses not even moving in the usage. Do i need to plug in the dongle? caause i think a driver already comes in the cd but not dongle with it. also it dont come up on aplications and say if i have firefox open or my documents they stop responding it untill i shut PT down from proccess
Offline

#14 (permalink) 13th May 2009 , 07:13 PM
terminal3 Sound Guru Join Date: Jul 2008 Location: London Posts: 2,176	Please read our posts... yes, the dongle MUST be plugged in. At all times. And you have to have those Pace drivers installed too that I linked to.
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#15 (permalink) 13th May 2009 , 11:09 PM
rap Junior Member Join Date: May 2009 Location: West London Posts: 11	Imma go Dv Tommrow And Buy The Dongle, Just One Last Thing Once I Installed The Pro Tools and i want to update it to Cs9 Do i have to do the previous update or can i just apply cs9 straight too it.
Offline