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Computer Hardware Audio interfaces, MIDI interfaces, control surfaces, MIDI controllers & USB MIDI keyboards (not motherboards or system components)

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Old 2nd November 2009 , 12:31 PM
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How many times has your computer been in for service? I've heard that if they can't fix stuff fully after 3 tries there's sort of an internal policy to just give you a new machine...
heard this too, 3 strike rule
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Old 2nd November 2009 , 01:26 PM
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It is 3 strikes for the same failure. And 'cosmetic' faults such as cracking cases do not count. Nor would a battery, as it's easily removed. If my machine kept blowing up RAM modules or HD's then they would replace it.
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Old 17th November 2009 , 09:09 PM
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And as usual, the Apple Store is full of 12 year olds that have dropped their Ipod in the bath. Spend £140 on an ipod, get seen instantly. Spend a few grand on a computer, upgrades and software....be ignored !

I wouldn't mind but I only need a battery. It should be a 2 minute in and out job. I've been sat here for 15 minutes and not even been acknowledged.
Dear Ed,

Nothing is forever...even forever has a price.

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Apple Hq
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