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Old 22nd January 2009 , 04:14 PM
Dave Boulden
Keeper o' the Keys!
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Join Date: Jul 2008
Location: Kent, UK.
Posts: 2,470

Lee, for the sake of your own concerns, give them a call. The DV staff have always been extremely polite and helpful whenever I've contacted them in the past over quite a number of purchases. If you are concerned about having a "audit trail" of your correspondance (and I can understand why you want this on *any* online transaction), ask them to confirm your phone discussion in a follow-up email.
The Dining Room Studio
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